Privacy Policy

Last updated: March 26, 2025

Introduction

Sciquaint Innovations (OPC) Private Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Personally identifiable information, such as your name, email address, telephone number, and organization that you provide to us when you register for an account, request our services, or otherwise communicate with us.
  • Account Information: Your username, password, and other details associated with your account.
  • Project and Sample Data: Information about your research projects, samples submitted for testing, and related data.
  • Transaction Data: Information about payments to and from you and other details of services you have purchased from us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website and services.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your requests for services
  • Communicate with you about your account, projects, and samples
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: If we or our assets are acquired by a third party, your personal information may be one of the assets that is transferred or acquired.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

Security of Your Information

We use administrative, technical, and physical security measures designed to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

Your Rights Regarding Your Information

You have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request that we correct any inaccurate personal information we hold about you
  • The right to request that we delete any personal information we hold about you
  • The right to restrict or object to our processing of your personal information
  • The right to data portability

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have questions or concerns about this privacy policy, please contact us at:

Email: [email protected]

Address: Office No. 003, VBC Complex, B1 Building, Radheshwari Society, Bakori Road, Wagholi, Pune 412207